Answers & Guidance
Frequently Asked Questions
SBTEXMEDIA helps businesses turn everyday paperwork into professional, working documents — PDF Editing, Fillable PDF Forms, Google Forms, Microsoft Forms, Jotform, Microsoft Word Formatting, Excel Templates, Graphic Design, Document Conversion, Lead Magnet Design, Ebook Design and Workbook Design. Below are 122 detailed answers to the questions clients ask us most, drawn from real projects delivered for businesses across the United States, United Kingdom, Canada, Australia and Europe.
122 questions answered across 9 categories
PDF Editing
Direct edits to existing PDF files — text, images, layout, security and structure — with the original design kept intact.
15 Questions
Yes. This is the most common request we receive at SBTEXMEDIA. We edit the PDF directly in Adobe Acrobat Pro rather than rebuilding it from scratch, so you do not need the original Word, InDesign or Illustrator file. We match the embedded fonts, spacing and colour values already inside the document, which means the edited pages sit seamlessly beside untouched pages. If a font is not embedded, we identify the closest available match and confirm it with you before applying it across the file.
No. Our PDF Editing service is deliberately non-destructive. We only touch the elements you ask us to change, and every other paragraph, margin, image anchor and page break stays exactly where it was. After editing we compare the original and revised files page by page to confirm nothing has reflowed. If a change genuinely cannot be made without shifting surrounding content — for example replacing a short heading with a much longer one — we flag it first and propose options rather than silently reflowing your document.
Yes. A scanned PDF is really a picture of a page, so it must first be made machine-readable. We run professional OCR in Adobe Acrobat Pro to recognise the text layer, then clean up misread characters, restore the correct reading order and rebuild tables that OCR usually mangles. From that point the document behaves like a normal editable PDF — searchable, selectable and ready for text edits. Scanned documents can also be converted to Microsoft Word or Excel if you prefer to keep editing them yourself.
Yes. Font consistency is the difference between a professional edit and an obvious one. When a font is embedded in the file we edit using that exact font, preserving its weight, size, kerning and colour. When a font is only partially embedded — a common cause of the dreaded font substitution warning — we license or source the matching typeface so replacement text renders identically. You receive a document where nobody can tell which lines were edited.
Absolutely. We swap outdated logos, replace product photography, insert new headshots, drop in signatures and remove unwanted graphics entirely. Images are placed at the correct resolution and colour profile for the document's intended use, so a print-bound PDF keeps 300 DPI assets while a web-bound PDF stays lightweight. If an image needs cleaning up first, our Graphic Design service handles background removal, retouching and resizing before it goes into the file.
Yes. We combine any number of PDFs into one file and, just as importantly, make the merged result feel like a single deliberate document rather than a stack of attachments. That includes normalising page sizes and orientation, applying continuous page numbering, building a clickable table of contents with bookmarks, and adding consistent headers and footers throughout. Merging is often paired with our Microsoft Word Formatting service when the source documents also need structural cleanup.
Yes. We split PDFs by page range, by chapter, by bookmark, by file size, or by a rule you define such as one file per invoice or per client. Each output file is named according to your preferred convention so the set stays organised, and internal links, form fields and bookmarks are preserved within each piece. This is especially useful for large reports that need to be distributed to different departments.
Yes. Oversized PDFs are usually caused by uncompressed images, duplicated embedded fonts and leftover metadata rather than by the page count. We optimise each of those layers individually instead of applying a single blunt compression setting, which is what causes blurry text and muddy photographs. Typical reductions run from sixty to ninety percent while keeping the document sharp on screen and in print. Tell us the target size — for example an email attachment limit — and we will hit it.
Yes, provided you own the document or hold the rights to modify it. We remove watermarks, stamps, outdated logos, legacy headers and footers, and draft markings, then repair whatever sat underneath so no ghosting or white patching remains. Old branding can be replaced with your current identity in the same pass, which keeps templates and client-facing documents consistent across your business.
Yes. We add professional navigation and pagination to existing PDFs, including Roman numerals for front matter followed by Arabic numerals for the body, section-aware headers, and a nested bookmark panel that mirrors your heading structure. Clickable tables of contents are hyperlinked to the correct destination pages. These structural touches make long reports, manuals and ebooks far easier for readers to navigate.
Yes to both, within legal limits. We apply document open passwords, permission passwords and granular restrictions that control printing, copying, editing and form filling. We also remove protection from documents you own or are authorised to modify — for example a locked template from a former supplier. We do not bypass security on third-party copyrighted material, and we may ask you to confirm ownership before proceeding.
Yes, and it is worth stressing the difference between real redaction and a black rectangle. Drawing a box over text hides it visually while leaving the underlying words fully extractable — a genuine data breach risk. We use true redaction in Adobe Acrobat Pro, which removes the underlying content and associated metadata entirely. Afterwards we sanitise the document and verify by text extraction that nothing sensitive survives.
Yes. Rendering faults usually trace back to missing embedded fonts, corrupted object streams, incorrect page boxes, transparency flattening problems or a file exported from software that wrote non-standard PDF structure. We diagnose the actual cause rather than simply re-saving the file, then repair or rebuild the problem components. You get a document that renders identically across Adobe Acrobat, Chrome, Safari, mobile devices and commercial print RIPs.
Yes. We work with multilingual documents including European languages, Arabic, Hebrew, Bengali, Hindi, Chinese, Japanese and Korean. Right-to-left scripts and complex text layout need correct font embedding and directional handling to avoid broken glyphs and reversed punctuation, which we set up properly. If you supply translated copy we will place it into your existing layout and adjust spacing, since translated text often runs longer or shorter than the original.
Small edits such as updating dates, prices, names or contact details are usually returned the same day. A mid-sized job — say restructuring a twenty to fifty page report, rebuilding tables and refreshing branding — typically takes one to three days. Large or scanned documents requiring OCR cleanup take longer because accuracy work cannot be rushed. Send us the file and we will give you a firm deadline before any work begins.
Fillable PDF Forms
Interactive PDF forms with real fields, validation, calculations and signatures — built to work everywhere your clients open them.
15 Questions
A fillable PDF is a document with genuine interactive fields built into it, so the person receiving it can type directly into boxes, tick checkboxes, choose from dropdowns and sign electronically, then save and return the completed file. It is not a flat page that people print, handwrite and scan back. Fillable PDF Forms are one of SBTEXMEDIA's core specialisms, and they remove an enormous amount of friction from client onboarding, applications and internal paperwork.
Yes, and this is the most frequent starting point for our clients. Send whatever you have — a PDF, a Word or Excel file, a scanned paper form, or even a clear phone photo of a printed original — and we rebuild it as a properly structured interactive form. Where the source is a low-quality scan we usually recommend redrawing the layout cleanly first, which produces sharper output and a far more reliable field structure than tracing over a blurred image.
We build the complete Acrobat field set: single-line and multi-line text fields, numeric and currency fields, date pickers, checkboxes, radio button groups, dropdown lists, list boxes, image and file placeholders, barcodes, buttons and signature fields. Each field is given a logical name, a sensible tab order, an appropriate default and the right formatting rules, which is what separates a form that behaves predictably from one that frustrates the person filling it in.
Yes. We build live calculations directly into the document — line totals, subtotals, percentage discounts, VAT or sales tax, shipping, grand totals, running balances and score tallies. Calculations can be simple field arithmetic or custom JavaScript for conditional rules such as tiered pricing or banded scoring. The result is an invoice, quotation, order form or assessment sheet that updates itself instantly as the user types, eliminating arithmetic errors.
Yes. Conditional logic is fully supported in fillable PDFs. Selecting Yes can reveal a follow-up section, choosing a category can swap in a relevant set of questions, and irrelevant blocks can stay hidden until they apply. This keeps a long form feeling short and dramatically improves completion rates. If your logic is very complex or you need branching across many pages, we will advise whether a Jotform or Google Forms build would serve you better.
Yes. We add signature fields that accept typed, drawn or certificate-based signatures depending on how much legal weight you need. For everyday agreements a standard e-signature field is usually enough. For contracts requiring stronger assurance we configure digital signature fields that lock the document once signed and record the signing time. We can also prepare forms specifically for Adobe Sign, DocuSign or Jotform Sign workflows.
No. Anyone can complete your form using the free Adobe Acrobat Reader on Windows or Mac. Only the person creating the form needs Acrobat Pro, and that is our job, not yours. We build to the standard Acrobat form specification rather than relying on obscure features, so your recipients are never asked to buy software or create an account simply to fill in your document.
Yes, with the right build approach. Mobile PDF apps support interactive fields but handle them less gracefully than desktop Acrobat, so we design with generous tap targets, clear field borders, sensible font sizes and a tab order that flows naturally on a small screen. We test on iOS and Android before delivery. If a very large proportion of your audience is mobile-first, we may recommend pairing the PDF with a Google Form or Jotform version.
Yes. We can add a submit button that opens the user's email client with the completed file attached, or posts the data to a web endpoint that feeds your systems directly. Email submission is simple and needs no infrastructure, but depends on the recipient having a mail client configured. For higher volumes or guaranteed delivery, a Jotform or Google Forms front end connected to your spreadsheet is usually the more reliable route, and we frequently build both.
Yes. Because every field is properly named, response data can be exported cleanly rather than arriving as unstructured text. Acrobat Pro can compile returned forms into a single spreadsheet automatically. We can also supply an Excel Template that receives and organises the exported data, complete with formulas, filters and summary dashboards, so your responses turn into usable information rather than another pile of files.
Yes. We can configure the form so that clicking submit flattens the fields into static content, preventing further edits after signing. Alternatively we deliver a flattening action you run yourself, or set field-level read-only rules so certain sections lock while others stay open. This matters for signed agreements, approved purchase orders and any document that must not be altered after authorisation.
Yes, and this is an area many form builders skip entirely. Accessible fillable PDFs need proper tags, a correct reading order, descriptive tooltips on every field, meaningful alternative text on images, correct language settings and a logical tab sequence so screen reader users can complete the form independently. We build to PDF/UA principles and verify with the Acrobat accessibility checker. If you serve government, education or healthcare clients, ask for this from the outset.
Yes. Required fields can be enforced so the form cannot be submitted while they are empty, with clear prompts telling the user exactly what is missing. We also apply format validation — email addresses, phone numbers, postcodes, dates, numeric ranges and character limits — so bad data is caught at the point of entry. Clean input at the source saves far more time than correcting records later.
Yes. Your fillable form is a client-facing document, so it should look like it came from your business. We apply your logo, colour palette, typefaces, spacing and tone throughout, and design field styling that complements rather than fights the layout. If you do not yet have a consistent visual identity, our Graphic Design and Logo Design services can establish one first, so every document you send out reinforces the same brand.
Yes, and we recommend it. Many businesses need one document that works interactively on screen and still prints cleanly for people who prefer pen and paper. We deliver a matched pair: the interactive PDF with live fields, and a print-optimised version with correctly sized writing lines, boxes and ample margins. Both share identical layout and branding, so your filing stays consistent no matter which route a client takes.
Google Forms
Branded Google Forms with logic, linked spreadsheets, automated notifications and clean response reporting.
13 Questions
We build client intake forms, registration and booking forms, order forms, surveys and questionnaires, feedback and satisfaction forms, job applications, event RSVPs, quizzes and assessments, internal request forms and lead capture forms. Every Google Forms build from SBTEXMEDIA arrives connected to a structured response spreadsheet, so you are collecting organised data from the first submission rather than an unsorted list you have to clean up later.
Within the platform's limits, yes, and further than most people realise. We apply a custom header banner, your brand colours, matching typography, a styled confirmation message and a branded destination page after submission. Google Forms is deliberately more constrained than Jotform, so if pixel-level control over the form's appearance is essential to you, we will say so honestly and recommend Jotform or a fillable PDF instead.
Yes. Google Forms supports section-based branching, so an answer can route someone to a specific set of follow-up questions and skip everything irrelevant. We map the logic properly before building, because branching that has not been planned quickly becomes a maze that is impossible to maintain. Done well, it means a single form can serve several audiences while each person only ever sees the questions that apply to them.
Yes, and we go further than the default connection. Every form is linked to a response spreadsheet, and we then build the reporting layer on top: named columns, formatted dates, calculated fields, filter views, conditional highlighting, summary tabs and charts. The raw response sheet stays untouched so nothing breaks, while your working dashboard sits alongside it and updates automatically as submissions arrive.
Yes. We set up instant notification emails to one or more recipients, and we can format them to show the submitted answers in a readable layout rather than a bare alert. We also configure automatic confirmation emails to the person who submitted, which is a small touch that makes a business feel considerably more professional. Notifications can be routed to different people depending on the answers given.
Yes. Using Google Apps Script we can merge each submission into a formatted document template and produce a finished PDF automatically — a certificate, a signed agreement copy, an invoice, a booking confirmation or a completed intake record. The generated file can be saved to a specific Google Drive folder, named using data from the response, and emailed to the submitter or your team without anyone touching it manually.
Not natively — Google Forms has no built-in payment processing. There are two workable routes. We can direct respondents to a payment link such as Stripe, PayPal or Wise immediately after submission and reconcile against the response sheet, or we can build the form in Jotform instead, which has proper payment integrations, order calculations and inventory limits. For anything genuinely transactional, we usually recommend Jotform.
Yes. File upload questions are supported and uploads land in a Google Drive folder linked to the form. Two practical points worth knowing: respondents must be signed into a Google account to upload, and the storage consumed counts against the form owner's Drive quota. We configure accepted file types, size limits and file counts, and set up an organised folder structure so uploads do not become an unnavigable heap.
Yes. We build quizzes with answer keys, per-question point values, automatic scoring, custom feedback for correct and incorrect responses, and immediate or delayed release of results. Scores flow into the linked spreadsheet where we can add grade banding, pass and fail flags and cohort analysis. This works well for training assessments, onboarding checks, certifications and classroom use.
Yes. Forms can require sign-in and limit each account to a single response, which prevents duplicate submissions. Access can also be restricted to members of your Google Workspace domain so the form stays internal. If you need genuinely anonymous responses instead, we will configure the opposite — no sign-in, no email collection — and make that clear to respondents, which noticeably improves honesty rates on staff surveys.
Yes. We provide the embed code and help you place it so the form sits inside your page rather than sending visitors away to a Google-branded URL. We adjust the embed dimensions for desktop and mobile so there is no awkward internal scrolling. If your site is built on WordPress, Wix, Squarespace, Shopify or plain HTML, we will supply instructions specific to that platform.
You do, entirely. We can build inside your own Google account so ownership never leaves your business, or build in ours and transfer ownership to you on delivery. Either way you finish with full editing rights, full access to the response data, and no dependency on us to make future changes. We also include a short handover note explaining how the form and its automation are wired together.
Yes, and it is usually an excellent upgrade. We review the paper original, identify questions that are ambiguous or redundant on screen, restructure them into logical sections, add validation so answers arrive clean, and connect everything to a response spreadsheet. Many clients ask us to deliver both a Google Form for digital submission and a matching Fillable PDF Form for clients who still prefer a document, and we build the pair to look consistent.
Microsoft Forms
Microsoft 365 form builds that plug straight into Excel, Teams, SharePoint and Power Automate workflows.
11 Questions
Microsoft Forms is the natural choice when your organisation already runs on Microsoft 365. It excels at internal surveys, staff feedback, training assessments, IT and facilities request forms, event registrations and quick polls, because responses flow directly into Excel Online and can be surfaced inside Teams and SharePoint without any third-party connection. SBTEXMEDIA builds Microsoft Forms that fit properly into that ecosystem rather than sitting awkwardly beside it.
They solve the same problem inside different ecosystems. Microsoft Forms integrates tightly with Excel, Teams, SharePoint and Power Automate, and suits organisations standardised on Microsoft 365. Google Forms integrates with Sheets, Drive and Apps Script, and is generally more flexible for public-facing use and custom automation. Google Forms also offers stronger scripting options, while Microsoft Forms offers stronger workflow automation through Power Automate. We will recommend whichever genuinely fits your stack.
Yes. Branching lets an answer send the respondent to a specific question or section and skip everything that does not apply. We plan the branch map before building because Microsoft Forms handles branching at question level, which becomes difficult to follow if it is added in an unstructured way. A properly mapped form feels short to the respondent even when the underlying question bank is large.
Yes, and this is where the platform genuinely shines. Responses populate an Excel workbook automatically, and Power Automate can then trigger whatever should happen next — routing an approval to a manager, posting a message into a Teams channel, creating a task in Planner, saving an attachment to SharePoint or sending a tailored confirmation email. We build these flows so a submitted form starts a process rather than just recording an answer.
Yes, within the platform's theming system. We apply your logo, a custom background or brand colour theme, and consistent question formatting so the form reads as an official company document. Microsoft Forms offers less design freedom than Jotform or a fillable PDF, so where a form is customer-facing and brand presentation is critical, we will usually suggest one of those alternatives and explain the trade-off.
Yes. Microsoft Forms has a dedicated quiz mode with answer keys, point values per question, automatic marking and optional feedback messages for each response. Results can be released immediately or held until you review them. Scores export into Excel where we can add pass and fail thresholds, per-topic breakdowns and cohort comparisons — useful for compliance training, onboarding checks and internal certification.
Yes. Sharing can be set to anyone with the link, to people inside your organisation only, or to specific named individuals. Anonymous external responses are supported when you do not want to capture identities. We configure whichever setting fits your purpose and point out the implications, since a form set to organisation-only will silently block external respondents and generate confused emails to your team.
Yes. File upload questions are available and uploads are stored in OneDrive or SharePoint under the form owner's account. Note that file uploads generally require respondents to be signed in with a work or school account, which rules them out for anonymous public forms. We set permitted file types, size caps and upload limits, and organise the destination folder structure sensibly.
Yes to all three. Forms can be added as a tab in a Teams channel, embedded in a SharePoint page, or placed on an external website using the provided embed code. We size the embed correctly for desktop and mobile so the form does not appear inside a cramped scrolling box, and we test that the submit action behaves properly in each host environment.
Both are configurable. For candid staff surveys we switch off name collection entirely and confirm the anonymity settings so you can reassure respondents truthfully. For registrations and applications we require sign-in and restrict submissions to one per person, which prevents duplicates. Choosing the right setting up front matters, because you cannot retrospectively make identified responses anonymous.
Yes, in both directions, and many clients want both formats. We can take an existing Microsoft Form and produce a matching branded Fillable PDF Form for offline completion, email distribution or signature. Equally, we can take a PDF or Word form you already use and rebuild it as a Microsoft Form with proper logic and Excel connectivity. Delivered as a pair, both versions share the same questions, wording and visual identity.
Jotform
Advanced Jotform builds with payments, approval workflows, conditional logic, e-signatures and full brand styling.
13 Questions
Jotform is a professional online form platform that goes considerably further than Google Forms or Microsoft Forms. Choose it when you need to take payments, run approval workflows, apply complex conditional logic, generate branded PDFs from submissions, collect legally sound e-signatures, or match your website's design precisely. SBTEXMEDIA builds Jotform solutions for businesses whose forms are part of an actual revenue or operations process, not just a data collection exercise.
Yes. Jotform integrates with Stripe, PayPal, Square, Authorize.Net and many other gateways. We build order forms with product options, quantity selectors, coupon codes, tax and shipping rules, subscription billing and inventory limits that stop overselling. Payment can be taken immediately or authorised for later capture. Because calculations happen inside the form, customers see an accurate total before they commit, which reduces abandoned checkouts and disputes.
Yes, and this is one of its greatest strengths. Fields, pages and entire sections can appear, hide, become required or change their values based on earlier answers. Calculation widgets produce running totals, quotes, scores, BMI-style formulas or bespoke pricing on the fly. We use logic to keep long forms feeling short, which is consistently the single biggest driver of completion rates.
Yes. Jotform Approvals lets a submission travel through a defined path — for example from applicant to line manager to finance to final outcome — with conditional routing at each stage, automatic reminders and a full audit trail. Approvers act via email without needing a Jotform account. We map your existing process first, then build it, so the automation reflects how your organisation actually works rather than an idealised version of it.
Yes, and this is a favourite feature among our clients. Jotform's PDF editor turns each submission into a properly designed document rather than a plain data dump — your logo, your layout, your typography, your terms. The generated PDF can be emailed automatically to the customer and your team, and stored in Dropbox, Google Drive or your own system. It effectively bridges online forms and professional document delivery.
Yes. Jotform Sign supports drawn, typed and uploaded signatures, multi-signer documents, defined signing order, automatic reminders and a complete audit trail recording who signed, when and from where. Signed documents are stored securely and can be delivered as finished PDFs. For contracts, consent forms, waivers and onboarding paperwork this removes the print, sign, scan and email cycle entirely.
Yes. Unlike more restrictive platforms, Jotform accepts custom CSS, so we can match your fonts, colours, spacing, button styles, field borders, focus states and hover behaviour precisely. Embedded in your site, the form looks like a native part of the page rather than an obvious third-party widget. This is the main reason clients who care about brand presentation choose Jotform over the free alternatives.
A great deal. Google Sheets, Excel, Airtable, Slack, Mailchimp, HubSpot, Salesforce, Zoho, Trello, Asana, Monday, Google Drive, Dropbox, Zapier and hundreds more, plus webhooks for anything custom. We configure the integrations that matter to your workflow and map the fields correctly, so data arrives in the right columns and your CRM does not fill up with mismatched records that someone has to fix by hand later.
It can be, with the correct configuration. Jotform offers HIPAA-compliant features on eligible paid plans, GDPR-oriented settings, encrypted form data, EU data residency options and granular access controls. We will configure encryption, retention rules and access permissions appropriately, but we always recommend confirming your specific regulatory obligations with your compliance adviser, since requirements vary by jurisdiction and sector.
Yes, and for anything beyond about fifteen questions we usually advise it. Multi-page forms with a progress bar feel dramatically shorter than one endless scroll, and Jotform can save partial progress so people can return and finish later. We group questions into logical steps, place the easiest questions first to build momentum, and leave sensitive fields until the respondent is already invested.
Several ways, and the right one depends on your goal. Inline embedding places the form directly in your page content. A lightbox opens it in an overlay when a button is clicked. A slide-in or popup card can be triggered by scroll depth or exit intent. Or you can simply share a standalone link. We supply the code and platform-specific instructions for WordPress, Shopify, Wix, Squarespace or custom HTML.
Not always. The free plan supports a limited number of forms and monthly submissions and is perfectly adequate for low-volume use. Paid plans are needed for higher submission volumes, payment processing without commission, HIPAA features, more storage and removal of Jotform branding. We will tell you honestly which tier your project actually requires — we would rather you spent the right amount than the maximum.
Yes, and it is one of our most requested jobs. We audit the existing form for the specific reasons people abandon it — too many questions, unclear labels, no logic, poor mobile behaviour, intimidating length, missing validation — then rebuild it properly. Clients frequently see materially better completion rates afterwards simply because the form finally respects the user's time.
Microsoft Word Formatting
Structural Word formatting built on real styles — reports, proposals, manuals, theses and reusable corporate templates.
13 Questions
Far more than tidying up fonts. Proper Word formatting means building the document on a real style hierarchy, using section breaks correctly, setting consistent margins and spacing, configuring headers and footers per section, applying automatic numbering, and creating tables of contents and cross-references that update themselves. The visible result is a polished document; the underlying result is a file that stays stable when you edit it, which is where most documents fall apart.
Yes. We apply true heading styles throughout the document, then generate a table of contents that reflects them automatically, along with tables of figures and tables where relevant. Change a heading later and the contents page updates with a single refresh. Manually typed contents pages are the most common cause of documents where the page numbers stopped matching reality three revisions ago.
Yes, and it is a very common request. Documents accumulate damage over time — content pasted in from six sources with six sets of formatting, manual spacing standing in for real styles, images that jump when a paragraph is added, page breaks made from rows of empty returns, and numbering that restarts unpredictably. We strip out the inconsistencies, rebuild on a clean style foundation and return a document that behaves predictably when you edit it.
Yes, and it is one of the highest-value things we produce. We build a proper .dotx template with your branded styles, cover page, headers and footers, tables, placeholder fields and clear internal guidance notes. Everyone in your organisation then starts from the same foundation, so documents look consistent regardless of who wrote them. Templates pair well with our Excel Templates service when a team needs a matched document toolkit.
Yes. This includes different first-page headers, distinct odd and even pages for double-sided printing, Roman numerals for front matter switching to Arabic numerals from the main body, chapter names appearing automatically in running headers, landscape pages inserted into portrait documents, and page numbering that continues correctly across all of it. This is exactly the sort of structural work that goes wrong when a document is formatted manually.
Yes. Automatic converters typically produce a file full of text boxes, broken tables and frames that make editing painful. We convert and then rebuild the document properly, so headings are real headings, tables are real tables, lists are real lists and images are correctly anchored. You receive a Word file you can genuinely work in, not a technically-Word-format reconstruction of a PDF that fights you at every edit.
Yes. We format to institutional guidelines covering margins, line spacing, font specification, chapter and heading structure, pagination rules, table and figure captioning, appendix handling, and citation and reference layout in APA, MLA, Chicago, Harvard, IEEE or Vancouver style. Send your university's formatting handbook alongside the manuscript and we will follow it precisely, since these submissions are often rejected on formatting grounds alone.
Yes. Annual reports, business proposals, tender responses, policy documents, standard operating procedures, training manuals, employee handbooks, white papers and case studies are all regular work for us. We handle both the structural formatting and the visual presentation, including branded cover pages, section dividers, callout boxes, data tables and charts, so the finished document reflects well on your business.
Yes. We build the master document and configure the merge against your Excel or CSV data source, including conditional content so different recipient groups receive appropriately different wording. This is ideal for personalised client letters, training certificates, invoices, event invitations and membership renewals. We also supply clear instructions so you can run future merges yourself without needing us again.
Yes. We can accept or reject changes selectively according to your instructions, remove resolved comments, strip hidden metadata and author information, and deliver a clean final version. We also supply a marked-up copy if you need an audit trail of what was altered. Delivering documents with unresolved tracked changes still embedded is a surprisingly common and avoidable professional embarrassment.
Yes. We export with fonts properly embedded, images at appropriate resolution, correct page sizing, working internal hyperlinks and preserved bookmarks. For commercial printing we set up bleed, crop marks and CMYK conversion where the printer requires it. If the resulting PDF then needs interactive fields adding, our Fillable PDF Forms service handles that as the next step in the same project.
Yes. We build tables that repeat their header rows across page breaks and do not split awkwardly, apply automatic caption numbering to figures and tables, insert cross-references that update themselves when content moves, and generate a back-of-book index from marked entries. These features are what make a long technical document genuinely navigable rather than merely long.
Yes. We produce clean, ATS-friendly resumes that pass automated screening systems as well as visually designed versions for direct human review — and we will explain why those two goals sometimes pull in opposite directions. Heavy graphics and multi-column layouts often confuse applicant tracking software, so we frequently deliver both a parseable version for online applications and a designed version for interviews and networking.
Excel Templates
Automated Excel workbooks and dashboards — invoicing, inventory, budgeting, project tracking and reporting.
13 Questions
Invoice and quotation generators, budget and cash flow planners, inventory and stock control workbooks, project trackers and Gantt charts, sales and KPI dashboards, timesheets and payroll summaries, expense claim forms, order and production trackers, CRM-style contact registers and bespoke calculators. Every Excel Template from SBTEXMEDIA is built to be used by people who are not spreadsheet experts, which shapes every design decision we make.
Whatever produces the most robust result: XLOOKUP and INDEX MATCH for reliable data retrieval, SUMIFS and COUNTIFS for conditional aggregation, dynamic array functions such as FILTER, SORT and UNIQUE, IFERROR wrapping so users never see error codes, named ranges for readability, and Power Query where data needs cleaning and reshaping on refresh. We favour transparent, maintainable formulas over clever ones that nobody else can decipher.
Yes. We build dashboards where a single screen answers the questions you actually ask each week. That typically means PivotTables and PivotCharts driven by slicers and timelines, conditional formatting and data bars for instant visual scanning, sparklines for trends, and KPI cards that highlight what is off target. The dashboard sits on top of your raw data and refreshes as new records arrive, without any rebuilding.
Yes, and it is a core part of our build process. We apply data validation with dropdown lists so only valid entries can be made, lock and protect formula cells while leaving input cells editable, hide calculation sheets that users never need to see, add clear input styling so people know exactly where to type, and build in error checks that flag inconsistencies. A template that survives real users is worth far more than an elegant one that does not.
Yes. We build workbooks with your branded invoice layout, a customer and product database, automatic line calculations, tax and discount handling, sequential invoice numbering, running payment status and outstanding balance tracking, and one-click PDF export. Many clients pair this with our Fillable PDF Forms service so quotes can be sent to clients as interactive documents they can approve and return.
Yes. Our inventory workbooks handle stock in and stock out logging, live quantity on hand, reorder point alerts with visual warnings, supplier and cost tracking, valuation by FIFO or weighted average, multi-location stock and movement history. For businesses not yet ready to invest in dedicated inventory software, a properly designed Excel system covers a remarkable amount of ground at a fraction of the cost.
Yes. We build annual and monthly budget planners with variance analysis against actuals, rolling cash flow forecasts, income and expenditure ledgers with category breakdowns, bank reconciliation sheets, profit and loss summaries and departmental cost tracking. We can also build audit trail tabs that document how each summary figure was derived, which makes year-end review considerably less painful.
Yes. We build task lists with owners, dependencies, start and end dates, percentage completion, milestone markers and automatic status flags for overdue items. Gantt visualisation is generated using conditional formatting rather than fragile drawn shapes, so the chart redraws itself the moment a date changes. Resource allocation and workload summaries can be layered on top where you need to see team capacity.
Yes to both. We build natively in Google Sheets when collaboration matters more than advanced Excel features, and we migrate existing Excel workbooks to Sheets, rewriting any formulas that do not translate directly and rebuilding automation in Google Apps Script where macros were used. We test the migrated version cell by cell against the original to confirm the numbers match before handover.
Yes, where automation genuinely justifies it — bulk report generation, one-click PDF export of multiple sheets, complex multi-file consolidation or repetitive data processing. We are equally willing to tell you when a macro is unnecessary, because macro-enabled workbooks trigger security warnings, are blocked by some organisations, and do not work in Excel Online or on mobile. Where a formula-based approach can do the job, we prefer it.
Yes. We resolve inconsistent formatting, duplicate records, merged cells that break sorting and filtering, text stored as numbers, dates in mixed formats, broken references, circular references and formulas that silently return the wrong result. We also document what was wrong and what we changed, so you can see exactly where the errors were and avoid reintroducing them.
Yes, and it is frequently overlooked. We configure print areas, repeating header rows, page break previews, scaling, orientation, margins, and headers and footers containing page numbers and document titles. A workbook that looks perfect on screen and prints across fourteen ragged pages is a genuine daily irritation, and it takes only a small amount of setup to solve permanently.
We build to your environment, so tell us up front what your team uses. Some newer functions such as XLOOKUP and the dynamic array family are unavailable in older versions, and macros do not run in Excel Online or the mobile apps. Where broad compatibility is needed we build using functions supported across versions, and we test on the specific platforms your team actually works with.
Graphic Design
Lead magnets, ebooks, workbooks, logos, vector artwork and marketing graphics designed to convert and to print cleanly.
13 Questions
Lead Magnet Design, Ebook Design, Workbook Design, logo design, vector tracing and redraw, background removal and image editing, social media graphics, brochures and flyers, business cards and stationery, presentation design, book and report covers, and branded document templates. The common thread is design intended to be used commercially — files that print correctly, convert well and stay consistent with the rest of your brand.
A lead magnet is a valuable free resource offered in exchange for an email address — a checklist, guide, template, cheat sheet, planner, workbook or resource list. You receive a professionally designed, branded PDF built to be genuinely useful rather than obviously thin, supplied print-ready and screen-optimised. We can also produce a matching landing page graphic and social promotion set, and build the opt-in form in Google Forms or Jotform to complete the funnel.
Yes. Ebook Design covers the full production: cover design, internal layout and typographic hierarchy, chapter openers, pull quotes, image placement, tables and charts, page numbering, and a clickable table of contents with bookmarks. We deliver in print-ready and web-optimised formats, and can supply EPUB where you need a reflowable version for e-readers alongside the fixed-layout PDF.
Yes, and it is one of our strongest specialisms. Workbook Design requires a particular discipline — writing lines at a genuinely usable width, boxes sized for real handwriting, prompts with enough space to answer them, and margins that survive home printing without clipping. We design digital planners with hyperlinked navigation for tablet use, and printable versions optimised for A4 and US Letter. Interactive fillable versions can be added through our Fillable PDF Forms service.
Yes. We design post and story graphics, carousels, quote cards, promotional banners, profile and cover images, ad creative and YouTube thumbnails, all correctly sized for each platform. Rather than one-off graphics, we usually recommend a set of editable Canva templates so your team can produce consistent content independently without needing a designer for every post.
Yes. Logo design begins with a short brief covering your market, audience and competitors, followed by initial concepts, a refinement round and final production. You receive vector source files in AI, EPS, SVG and PDF, plus PNG and JPG exports at multiple resolutions, full-colour, single-colour, black and reversed white variants, and a simple usage sheet documenting your colour codes, minimum sizes and clear space rules.
Yes. Vector tracing rebuilds artwork as infinitely scalable paths in Adobe Illustrator, so it stays razor-sharp on a business card and on a vehicle wrap alike. We redraw manually rather than relying on auto-trace, because automatic tracing produces lumpy curves and hundreds of unnecessary anchor points. Send us a photograph, a JPG, a screenshot or even a printed sample and we will rebuild it properly.
Yes. We produce precise cutouts for product photography, portraits, apparel and complex subjects including hair, fur, glass and transparency, which automated tools handle badly. Alongside removal we retouch, colour correct, resize, batch process and place subjects onto white or custom backgrounds to meet marketplace requirements such as Amazon, Etsy or Shopify listing standards.
We work from whatever you already have — brand guidelines, your website, previous marketing material or simply your logo — and extract the colour values, typefaces, spacing conventions and visual tone from it. If no guidelines exist, we can establish a lightweight brand kit as part of the project so that every future document, form and graphic we produce for you starts from the same foundation.
Yes. Where you need your team to make ongoing changes without design software or design skills, Canva is often the most practical delivery format. We build properly structured templates with locked layout elements, defined brand colours and fonts, and clear editable zones, so your team can update text and images without accidentally dismantling the design. Adobe source files can be supplied alongside where you want both.
Yes, when print is the intended use. That means CMYK colour conversion, 300 DPI image resolution, correct bleed and safety margins, embedded or outlined fonts, crop marks, and export to your printer's specification. Send us your printer's requirements sheet and we will match it exactly. For screen-only use we deliver RGB files optimised for fast loading, since print settings would make them needlessly heavy.
You own the final artwork in full once the project is paid. Source files are included as standard for logo design and are available for other projects on request, so you are never locked into using us for future edits. We ask only that any third-party stock imagery or licensed fonts used are respected under their own licence terms, and we will always tell you when a project includes them.
Yes. We design front covers for ebooks and full wraparound covers for print, calculated to the exact spine width for your page count, paper stock and trim size, with correct bleed for KDP, IngramSpark or your chosen printer. We supply a thumbnail-tested version too, because most covers are first seen at postage-stamp size in a store listing and many otherwise good designs disappear at that scale.
General Questions
How SBTEXMEDIA works — pricing, turnaround, revisions, confidentiality, file formats and getting started.
16 Questions
SBTEXMEDIA is a professional document and design studio founded by Bayazid Kajol, specialising in PDF Editing, Fillable PDF Forms, Google Forms, Microsoft Forms, Jotform, Microsoft Word Formatting, Excel Templates, Graphic Design, Document Conversion, Lead Magnet Design, Ebook Design and Workbook Design. We work with businesses, agencies, consultants, educators and non-profits across the United States, United Kingdom, Canada, Australia and Europe.
Your project is handled directly by our specialist team under Bayazid Kajol's supervision, not passed to an anonymous subcontractor. You communicate with the person doing the work, which means questions get answered accurately and revisions are understood the first time. For larger multi-part projects we assign a single point of contact so you are never repeating context to different people.
Almost anything: PDF, DOC and DOCX, XLS and XLSX, PPT and PPTX, INDD, AI, PSD, EPS, SVG, JPG, PNG, TIFF, CSV, TXT, RTF, EPUB and Google Docs, Sheets or Slides links. If your source is a paper document, a clear phone photograph or a scan is perfectly workable, though a flatbed scan at 300 DPI produces noticeably better results than a photo taken at an angle in poor light.
Send us your file along with a short description of what you need and any deadline you are working to. We review it and reply with a fixed price, a clear scope and a delivery date, usually within a few hours. Quotes are free and carry no obligation. If we believe a different approach would serve you better than the one you asked for, we will say so before you commit.
By the actual scope of work: page or field count, complexity, how much rebuilding the source material needs, the level of automation involved and your deadline. We quote fixed prices for defined projects so you know the cost before starting, and hourly rates only for genuinely open-ended work. There are no hidden charges — if scope changes mid-project we agree any adjustment with you first.
Small edits and single forms are often delivered the same day or next day. Mid-sized projects such as a multi-section fillable form, a formatted report or an Excel dashboard typically take two to four days. Large builds such as full ebooks, workbook series or multi-form systems run one to two weeks. Every project gets a specific committed deadline before work starts rather than a vague estimate.
Yes, frequently. Tell us your actual deadline when you first make contact and we will confirm honestly whether it is achievable. Same-day and overnight delivery is often possible depending on scope and current workload. A modest rush fee may apply where a job requires displacing scheduled work, and we will always state that up front rather than surprising you on the invoice.
Revisions are included until the delivered work matches the brief we agreed. We do not count them or use them as a pressure tactic. What sits outside that is a change of direction — new content, an additional deliverable or a different concept after approval — which we quote separately and fairly. In practice, a clear brief at the start keeps revision rounds short for everyone.
We accept bank transfer, Wise, Payoneer, PayPal and card payments, and we also work through Fiverr and Upwork if you prefer the protection of an established platform's escrow system. For larger projects we typically split payment across milestones. Invoices are issued for every engagement so your accounting records stay clean.
Yes. Client material is treated as strictly confidential, stored securely, never shared with third parties and never used in our portfolio without your explicit written permission. We are happy to sign your NDA before you send anything, or to provide ours. Given how often we handle contracts, financial records, medical forms and unpublished manuscripts, confidentiality is not optional in our line of work.
Yes. Most of our clients are in North America, the United Kingdom, Europe and Australia, and we schedule our working day to overlap meaningfully with those regions. Messages are typically answered within a few hours, and we will tell you plainly when we are available rather than leaving you guessing. Deadlines are always confirmed in your time zone to avoid confusion.
Tell us specifically what is wrong and we will fix it. Almost every dissatisfaction traces back to a brief that was interpreted differently rather than to work done carelessly, and that is nearly always solvable by talking it through. If a project genuinely cannot be brought to a standard you are happy with, we will discuss a fair resolution rather than argue over a technicality.
Yes. Many clients keep us on a retainer for continuous document work — regular report formatting, form updates, monthly marketing graphics, spreadsheet maintenance or ongoing lead magnet production. Retainer clients get priority scheduling and preferential rates. It also means we build familiarity with your brand and systems, so each successive project needs less explanation from you.
Yes. We maintain active profiles on both platforms and are happy to work through whichever route makes you comfortable. Working directly is usually slightly more cost-effective since there is no platform commission, but the platforms provide escrow protection and a formal dispute process that some clients reasonably prefer for a first engagement. Either way the work and the standard are identical.
Yes. Document Conversion is a routine part of our work: PDF to Word, PDF to Excel, Word to PDF, Excel to PDF, scanned documents to editable text through OCR, images to vector, PowerPoint to PDF, Google Docs to Word and ebooks to EPUB. Crucially we rebuild structure during conversion rather than simply running a file through a converter, so the output is genuinely usable rather than technically converted.
The file or files you want worked on, a plain description of what you need done, your deadline, the format you want back, and any brand assets such as a logo, colour codes or fonts. If you have an example of the style you are aiming for, send that too — a single reference sample communicates more in five seconds than several paragraphs of description, and it noticeably reduces revision rounds.
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Ask Us DirectlyPopular Services
Most Requested Solutions
The services behind most of the questions above — each delivered with the same attention to structure, accuracy and brand consistency.
PDF Editing
Text, image, layout and security edits made directly in your existing PDF with the original design preserved.
Fillable PDF Forms
Interactive forms with validation, calculations, conditional logic and signature fields that work in free Acrobat Reader.
Google Forms
Branded forms with logic, linked response spreadsheets, automated notifications and clean reporting dashboards.
Microsoft Forms
Microsoft 365 forms wired into Excel, Teams, SharePoint and Power Automate approval workflows.
Jotform
Payment forms, approval workflows, e-signatures and pixel-accurate custom styling matched to your website.
Microsoft Word Formatting
Style-driven reports, proposals, manuals and reusable corporate templates that stay stable when edited.
Excel Templates
Automated invoicing, inventory, budgeting, project tracking and KPI dashboard workbooks.
Graphic Design
Logos, vector artwork, social graphics, covers and marketing assets delivered print-ready.
Need Professional Help?
Still Have A Question?
If your situation is not covered above, describe it in a sentence or two. A specific answer beats a generic one, and there is no charge for asking.
Send Us Your File
Share the document you are working with and describe the outcome you need. We review it and reply with a fixed price, a defined scope and a firm delivery date — usually within a few hours.
Not Sure Which Format?
PDF, Google Forms, Microsoft Forms or Jotform each suit different jobs. Tell us how the form will be used and who fills it in, and we will recommend the right platform honestly.
Working To A Deadline?
Rush and same-day delivery is often available. Tell us the real deadline at first contact and we will confirm straight away whether it is achievable rather than promising and hoping.
Why Choose SBTEXMEDIA?
Built On Precision
Six reasons clients across four continents keep sending their documents here rather than starting over with someone new.
Specialists, Not Generalists
Documents and forms are the whole business, not a sideline. That focus is why an edited page is indistinguishable from an untouched one and why a fillable form behaves correctly on every device.
Confidential By Default
Contracts, financial records, medical forms and unpublished manuscripts pass through here daily. Your files are stored securely, never shared, and never used as portfolio pieces without written permission.
Revisions Until It Is Right
Revisions inside the agreed brief are included and never counted. We would rather spend an extra hour matching your intent than deliver something technically complete but practically wrong.
Built For Global Clients
Most of our clients are in the US, UK, Canada, Europe and Australia. Working hours overlap those regions and every deadline is confirmed in your time zone, not ours.
Straight Recommendations
If a cheaper platform or a simpler approach would serve you better, we say so before you commit. Telling you that you do not need the expensive option is how long-term clients are earned.
You Own Everything
Final files, and source files where applicable, belong to you. Forms can be built inside your own accounts, so nothing we deliver leaves you dependent on us for future changes.
Request A Free Quote
Send The File. Get A Fixed Price.
Share your document with a short note about what you need and your deadline. You will receive a fixed price, a clear scope and a firm delivery date — normally within a few hours, with no obligation to proceed.
PDF Editing
Fillable PDF Forms
Google Forms
Microsoft Forms
Jotform
Microsoft Word Formatting
Excel Templates
Graphic Design
Document Conversion
Lead Magnet Design
Ebook Design
Workbook Design